Morandivo Privacy

Privacy Policy

This Privacy Policy explains how Morandivo collects, uses, stores, and protects your personal information when you visit or make a purchase from morandivo.shop.

By using our website, creating an account, subscribing to our emails, or placing an order, you agree to the collection and use of information as described in this Privacy Policy.

1. Store Information

This website is operated by Morandivo.
Website: morandivo.shop
Email: xnpr5585@outlook.com
Business Address: 19 ROUPELL STREET, LONDON, ENGLAND, SE1 8SP, London, SE1 8SP, United Kingdom

2. Information We Collect

When you visit our website or place an order, we may collect certain personal information necessary to provide our services.

• Name, billing address, and shipping address
• Email address and phone number
• Order details, product selections, and purchase history
• Payment-related information processed securely by our payment providers
• Device information, browser type, IP address, and website usage data
• Customer service messages, return requests, and support communications

3. How We Use Your Information

We use your personal information to operate our store, process orders, provide customer support, and improve your shopping experience.

• To process and fulfill your orders
• To send order confirmations, shipping updates, and tracking information
• To respond to customer service requests
• To process returns, refunds, exchanges, or order issue resolutions
• To improve our website, products, services, and customer experience
• To detect, prevent, and reduce fraud, security risks, or unauthorized activities
• To send promotional emails or marketing messages when you have opted in

4. Shopify And Payment Processing

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

Payments are processed securely through the payment methods available at checkout. We do not store your full credit card details on our website.

5. Cookies And Tracking Technologies

We may use cookies and similar technologies to help our website function properly, remember your preferences, analyze website traffic, and improve your shopping experience.

Cookies may also be used for advertising, analytics, fraud prevention, and performance measurement. You can choose to disable cookies through your browser settings, but some parts of the website may not work properly.

6. Email Marketing

If you subscribe to our newsletter or agree to receive marketing communications, we may use your email address to send product updates, promotions, style inspiration, special offers, or store news.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at xnpr5585@outlook.com.

7. Sharing Your Information

We may share limited personal information with trusted service providers only when necessary to operate our business and provide our services.

• Shopify and ecommerce platform providers
• Payment processors and fraud prevention services
• Shipping carriers and fulfillment partners
• Email, customer support, and marketing service providers
• Analytics and advertising partners
• Legal, compliance, or security service providers when required

We do not sell your personal information in the ordinary course of business.

8. Advertising And Analytics

We may use advertising and analytics tools to understand how visitors interact with our website, measure marketing performance, and show relevant advertisements.

These tools may collect information such as your device type, browser, pages viewed, products viewed, actions taken on the website, and general location information based on IP address.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, accounting, fraud prevention, legal compliance, and business recordkeeping.

10. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. International Data Transfers

Because we operate online and use third-party service providers, your information may be processed or stored in countries or regions outside your place of residence. By using our website, you understand that your information may be transferred, processed, or stored outside your country or region.

12. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or business requirements
• Opt out of certain marketing communications
• Object to or restrict certain processing activities where applicable

To make a privacy-related request, please contact us at xnpr5585@outlook.com.

13. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

14. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or store operations. Any updates will be posted on this page, and the updated version will apply once published.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Email: xnpr5585@outlook.com

Website: morandivo.shop