Morandivo Terms

Terms of Service

These Terms of Service govern your use of morandivo.shop and your purchase of products from our online store.

Welcome to Morandivo. By accessing our website, browsing our store, or placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing from us.

1. Store Information

This website is operated by Morandivo. Throughout the site, the terms “we”, “us”, and “our” refer to Morandivo.

Website: morandivo.shop
Email: xnpr5585@outlook.com
Business Address: 19 ROUPELL STREET, LONDON, ENGLAND, SE1 8SP, London, SE1 8SP, United Kingdom

2. Use of Our Website

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose. You must not transmit any viruses, malware, or harmful code through our website.

3. Product Information

We make every effort to display product colors, images, descriptions, and details as accurately as possible. However, we cannot guarantee that your device screen will display colors exactly as they appear in real life.

Product measurements may vary slightly due to manual measurement, fabric characteristics, and production batches. Please review the size chart and product details carefully before placing your order.

4. Pricing and Availability

All prices are listed on our website and may be changed at any time without prior notice. We reserve the right to modify or discontinue any product at any time.

Product availability is not guaranteed. If an item becomes unavailable after your order is placed, we may contact you to offer a replacement, wait option, or refund.

5. Orders and Payment

By placing an order, you agree to provide accurate, complete, and current purchase and account information. You are responsible for ensuring that your shipping address, email address, and payment details are correct.

We accept payments through the payment methods available at checkout. Orders are processed only after payment has been successfully completed.

6. Order Confirmation

After placing an order, you should receive an order confirmation email. If you do not receive it, please check your spam or junk folder. If you still cannot find it, please contact us at xnpr5585@outlook.com.

7. Shipping and Delivery

Orders are usually processed within 2-4 business days before shipment. After dispatch, estimated delivery time is typically 8-12 business days, depending on destination, carrier service, customs processing, and local delivery conditions.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs, incorrect shipping information, carrier disruptions, weather conditions, holidays, or other circumstances beyond our control.

8. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. If an order is delayed, returned, or lost due to an incorrect or incomplete address provided by the customer, we may not be able to offer a free replacement or refund.

9. Returns and Refunds

Return and refund requests are handled according to our Return & Refund Policy. To request a return, please contact us first and wait for return instructions before sending any item back.

Items must be returned in eligible condition, unused, unworn, unwashed, and with original packaging when applicable. We reserve the right to refuse returns that do not meet our return requirements.

10. Cancellations and Order Changes

If you need to cancel or change your order, please contact us as soon as possible. We can only assist with cancellation or modification requests before the order has been processed or shipped. Once an order has been shipped, it cannot be cancelled or changed.

11. Promotions and Discounts

Promotional offers, discount codes, and special campaigns may be subject to specific terms, expiration dates, and product exclusions. Discounts cannot usually be applied after an order has already been placed unless otherwise stated by us.

12. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product descriptions, and layout elements, is owned by or licensed to Morandivo and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our website content without our written permission.

13. User Comments and Feedback

If you submit reviews, comments, suggestions, or other content to us, you agree that we may use, edit, publish, or display such content for customer service, marketing, website improvement, or promotional purposes, unless prohibited by law.

14. Third-Party Services

Our website may contain links to third-party websites, payment processors, shipping services, or applications. We are not responsible for the content, privacy practices, policies, or performance of any third-party services.

15. Limitation of Liability

To the fullest extent permitted by law, Morandivo shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, purchase of products, delivery delays, product use, or inability to access our services.

16. Errors and Inaccuracies

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct errors and update information at any time without prior notice.

17. Prohibited Uses

You are prohibited from using our website or its content for unlawful purposes, to violate any regulations or laws, to infringe upon intellectual property rights, to submit false or misleading information, or to interfere with website security.

We reserve the right to terminate your use of our services for violating any prohibited uses.

18. Privacy

Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

19. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page. Your continued use of the website after any changes are posted means you accept those changes.

20. Contact Information

Questions about these Terms of Service should be sent to us at:

Email: xnpr5585@outlook.com